WeConnect LLC Logo WeConnect LLC

Operations Support Coordinator

Cadillac, MichiganFull-time
About the Job
WeConnect is looking for one Operations Support Coordinator to support Midwestern and Field operations. You will be responsible for supporting Quality Assurance and adherence to important installation and payment procedures. In addition, you will be expected to demonstrate skills such as attention to detail, a sense of urgency during peak volume times throughout the day, and an ability to prioritize workloads.

In this role, you will: 
  • Find creative solutions to problems or complaints from our internal and external customers
  • Schedule customer orders, track job assignments and verify appointments.
  • Analyze customer needs to better support WeConnect's culture, vision, mission, values, and key messages
  • Handle inbound and outbound calls
  • Import, export and track customer and employee data throughout various systems.
  • Work with managers and other Operations Support Coordinators to ensure our field, customers and distribution branches are supported properly.
You will be training from 8:00am – 5:00pm Tuesday – Saturday. This individual would be working out of our Cadillac office location. 

For more information please visit our website at www.weconnectllc.com
About WeConnect LLC

WeConnect is a regional service provider for DISH Network serving customers for over 20 years. We have other partnerships with Hughesnet Internet, OnTech Smart Home Services and ADT. We provide best in class customer service.  Get ready to roll up your sleeves as every day offers new opportunities to be successful!